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Customer care
Return Policy
Custom and personalized products
Because customized apparel is made specifically for your order, personalized items generally cannot be returned for preference, artwork, or sizing changes after production begins.
Damaged, defective, or incorrect items
Contact us promptly with your order number and clear photos of the package and affected item. We’ll review the issue and, when approved, arrange an appropriate replacement or refund.
Ready-made apparel
Eligible non-customized items should be unworn, unwashed, and in original condition. Contact us before sending an item back so we can confirm eligibility and return instructions.
Artwork approval
Please review spelling, placement, colors, and uploaded artwork carefully before ordering. Screen colors and garment colors can vary slightly from physical printed results.
Refund timing
Approved refunds are issued to the original payment method. Your bank or card provider may require additional processing time before the credit appears.